User Avatar
Discussion

How to find PC model and serial number?

How to Find Your PC Model and Serial Number: A Comprehensive Guide

In today's digital age, personal computers (PCs) have become an integral part of our daily lives. Whether you're using a desktop, laptop, or all-in-one PC, knowing your device's model and serial number is essential for various reasons. These identifiers are crucial for warranty claims, technical support, software compatibility checks, and even when selling or recycling your device. However, finding this information isn't always straightforward, especially if you're not tech-savvy. This guide will walk you through multiple methods to locate your PC's model and serial number, regardless of the operating system or device type.


Why Are the Model and Serial Number Important?

Before diving into the "how," let's briefly discuss the "why." The model number identifies the specific version or configuration of your PC, such as "Dell XPS 13 9310" or "HP Pavilion 15-cs3000." This information helps you understand the hardware specifications, compatibility with software, and available upgrades.

The serial number, on the other hand, is a unique identifier assigned to your specific device. It's like a fingerprint for your PC, allowing manufacturers and support teams to track its history, warranty status, and service records. Without these details, troubleshooting or claiming warranty services can be challenging.


Method 1: Check the Physical Device

The easiest way to find your PC's model and serial number is to inspect the physical device. Here's how:

For Laptops:

  1. Flip the Laptop Over: Most laptops have a label on the bottom that displays the model and serial number. Look for terms like "Model," "Product," or "Serial Number."
  2. Check Under the Battery: If your laptop has a removable battery, the label might be underneath it. Remove the battery carefully to locate the information.
  3. Look Near the Keyboard or Screen: Some laptops have the model number printed near the keyboard or on the bezel of the screen.

For Desktops:

  1. Check the Tower: If you're using a desktop, the model and serial number are usually printed on a label attached to the tower. Look on the back, side, or top of the case.
  2. Inspect the Monitor: If you're using an all-in-one PC, the information might be on the back of the monitor or stand.

For All-in-One PCs:

  1. Look at the Back or Stand: The model and serial number are typically printed on a label on the back of the device or on the stand.

If the label is worn out or missing, don't worry—there are other ways to find this information.


Method 2: Use System Information Tools

If you can't find the information physically or prefer a digital method, your operating system provides built-in tools to retrieve the model and serial number.

For Windows:

  1. Using System Information:

    • Press Windows + R to open the Run dialog box.
    • Type msinfo32 and press Enter.
    • In the System Information window, look for "System Model" (this is your PC's model number) and "System Serial Number."
  2. Using Command Prompt:

    • Open Command Prompt by typing cmd in the Start menu and pressing Enter.
    • Type wmic csproduct get name, identifyingnumber and press Enter.
    • The "Name" field shows the model number, and the "IdentifyingNumber" field shows the serial number.
  3. Using PowerShell:

    • Open PowerShell by typing PowerShell in the Start menu and pressing Enter.
    • Type Get-WmiObject win32_computersystem | Format-List Model,Manufacturer to get the model number.
    • Type Get-WmiObject win32_bios | Format-List SerialNumber to get the serial number.

For macOS:

  1. Using About This Mac:

    • Click the Apple logo in the top-left corner of the screen.
    • Select "About This Mac."
    • The model name (e.g., "MacBook Pro") and serial number will be displayed.
  2. Using System Information:

    • Click the Apple logo and select "About This Mac."
    • Click "System Report."
    • Under the "Hardware Overview" section, you'll find the model identifier and serial number.

For Linux:

  1. Using Terminal:
    • Open the Terminal.
    • Type sudo dmidecode -s system-product-name to get the model number.
    • Type sudo dmidecode -s system-serial-number to get the serial number.

Method 3: Check the BIOS/UEFI

The BIOS (Basic Input/Output System) or UEFI (Unified Extensible Firmware Interface) is firmware that initializes your hardware during the boot process. It also stores information about your PC, including the model and serial number.

Steps to Access BIOS/UEFI:

  1. Restart your PC.
  2. During startup, press the key required to enter the BIOS/UEFI (commonly F2, F10, Delete, or Esc—check your PC's manual for the correct key).
  3. Navigate to the "System Information" or "Main" tab.
  4. Look for the model and serial number.

Method 4: Use Manufacturer-Specific Tools

Many PC manufacturers provide their own software tools to help users manage their devices. These tools often include a section where you can find detailed information about your PC, including the model and serial number.

Examples:

  • Dell: Use the Dell SupportAssist tool.
  • HP: Use the HP Support Assistant.
  • Lenovo: Use the Lenovo Vantage app.
  • Asus: Use the MyASUS app.

These tools are usually pre-installed on your PC or can be downloaded from the manufacturer's website.


Method 5: Check the Original Packaging or Documentation

If you still have the original box or documentation that came with your PC, the model and serial number are often printed on the packaging or included in the user manual. This is especially useful if the labels on your device have faded or been removed.


Method 6: Contact the Manufacturer

If all else fails, you can contact the manufacturer's customer support. Provide them with any identifying information you have (e.g., purchase receipt, partial serial number), and they should be able to help you locate the full details.


Tips for Keeping Track of Your PC's Information

  1. Take a Photo: Once you've located the model and serial number, take a photo of the label or write it down in a safe place.
  2. Store Digitally: Save the information in a digital document or note-taking app for easy access.
  3. Register Your Device: Many manufacturers allow you to register your PC online using the serial number. This can simplify warranty claims and support requests.

Conclusion

Finding your PC's model and serial number might seem daunting at first, but with the methods outlined above, it's a straightforward process. Whether you prefer checking the physical device, using system tools, or accessing the BIOS, there's a solution for everyone. Knowing these details not only helps you troubleshoot issues but also ensures you can take full advantage of warranty services and support. So, the next time you need this information, you'll know exactly where to look!

2.2K views 0 comments